Privacy Policy

Last Updated: January 15, 2025

Welcome to Qelviro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you visit our website at qelviro.info (the "Website").

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our Website
• Subscribe to our newsletter or blog updates
• Participate in surveys or promotions
• Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our content and services
• Deliver personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Website and content
• To Communicate With You: We may send you newsletters, updates, promotional materials, and respond to your inquiries
• To Analyze and Understand Usage: We analyze user behavior to understand how our Website is used and to improve user experience
• To Personalize Content: We may customize content and recommendations based on your interests and preferences
• To Comply With Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes
• To Protect Our Rights: We may use information to protect our rights, property, and safety, and that of our users

3. Third-Party Services and Analytics

We use third-party service providers to help us operate our Website and analyze user behavior. These services may include:

3.1 Google Analytics

We use Google Analytics to collect and analyze information about how visitors use our Website. Google Analytics uses cookies to collect anonymous information such as the number of visitors, pages visited, and traffic sources. This information helps us understand user behavior and improve our content.

3.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to deliver personalized advertisements to you on Facebook and other platforms. Facebook may use cookies and similar technologies to collect information about your interactions with our Website.

3.3 Third-Party Links

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website and providing services (e.g., email service providers, analytics providers)
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or the public
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You have the right to request correction of inaccurate or incomplete information
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions
• Objection: You have the right to object to the processing of your personal information for certain purposes
• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website, you consent to the transfer of your information to Portugal and other countries where we operate.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

12. Cookie Preferences

You can manage your cookie preferences through our cookie banner when you first visit our Website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

13. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our Website does not currently respond to DNT signals or similar mechanisms.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Website.